Privacy Policy · Atloda

Atloda LLC ("Atloda", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when using our website at atloda.com and the services we offer. By using our website or submitting a form, you agree to the practices described here.

Information We Collect

We collect information you provide directly when you fill out a contact form, make a service inquiry, or submit an item to Curator. This includes:

Your name and contact information (email address, phone number)
Information about your project, request, or item as described in our forms
Your preferred method of contact and how you heard about Atloda
For Steward inquiries: information about the situation you are seeking facilitation for, submitted confidentially
For Curator submissions: descriptions and photographs of items you wish to list

We do not collect payment information directly. Any transactions processed through our platform are handled by third-party payment processors subject to their own privacy policies.

How We Use Your Information

We use the information you provide solely for the purposes related to your request:

To respond to your inquiry and provide the service you requested
To coordinate with relevant partners or professionals in connection with your project
To process and review Curator submissions
To improve the quality and relevance of our services
To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third-Party Services

We use the following third-party services that may process your data:

Formspree — processes form submissions and delivers them to our team. Form data is subject to Formspree's privacy policy at formspree.io/legal/privacy-policy.
Tawk.to — powers our live chat feature. Conversations may be stored for service quality purposes. Subject to Tawk.to's privacy policy at tawk.to/privacy-policy.
WooCommerce / WordPress — manages our Curator marketplace and account functionality.
Google Analytics — may be used to understand how visitors use our website. Data is anonymized where possible.

Cookies

Our website uses cookies — small text files stored on your device — for basic functionality, session management, and analytics. You can disable cookies in your browser settings, though some features of the website may not function properly as a result.

We do not use cookies for targeted advertising.

Data Retention

We retain your information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Form submissions are retained for a period of 24 months unless you request deletion earlier.

For Steward inquiries, information submitted is treated as confidential and retained only for the duration of the facilitation engagement, after which it is deleted from our active records.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal retention requirements
Withdraw consent for any use of your information at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact

For any questions regarding this Privacy Policy or your personal data:

Atloda LLC

[email protected]